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Course Instructions and Outline

Welcome!

Hi, and welcome to the course. I'm Steve Geigle and I'll be your online instructor for this course. If you are a safety manager, supervisor, committee member, or someone who is getting into the occupational safety and health field, this course will help you understand your important responsibilities.

Here's how it works
  1. Read the course material in each module. You may print the material to create a notebook. You can leave the training within any module at any time. Just come back to this course outline page and resume studying where you left off.
  2. Complete and submit each module quiz. You will receive a response web page with instant feedback on your answers. It's a good idea to print the feedback page to study for the final exam. If you have questions as you study, just send me an email.
  3. Take the next module. There is no need to wait! No hurry either. You are in control of the pace of learning.
  4. Complete and submit the final exam. The Final exam questions are derived from module quizzes. Study each quiz, and you will easily pass the exam.
Note: The training is free! If you decide you would like official credit and a course certificate, you must pass the final exam with at least a 70% score and pay a small administrative fee for the certificate at the OSHAcademyTM Store. If you intend to enroll in a Professional Development Program or order individual course certificates, let me know when you submit the exam. You should pay the Program Enrollment Fee as soon as you can to start receiving my replies to your exams.

OK, Let's go!

Have fun and study hard. To start, just click on the course links below. Remember, if you have questions, just send me an email.

Modules

Introduction

Module 1: Initial Assessment and Security Review

  • Evaluating past incidents of violence.
  • Overview of Type I,II,and III violence
  • Considering the location of your business.
  • Reviewing the OSHA 200 log.
  • Analyzing the interactions between workers and the public.
  • Analyzing high-risk activities.
Module 2: Developing an Effective Written Policy Statement

  • The overall approach.
  • Pre-employment screening.
  • Internal Communications in Case of Emergency.
  • Duties and responsibilities of management.
  • Ground rules for behavior.
  • Model Policy for Workplace Threats and Violence.
Module 3: Developing an Written Violence Prevention Plan

  • Periodic risk assessments.
  • Improvements to increase safety.
  • Documenting the risk assessments.
  • Making the results available to workers.
  • Developing written instructions.
  • Overview of inappropriate behaviors.
Module 4: Education and Training

  • Training strategies for at-risk workers and their supervisors.
  • Suggestions on personal conduct to minimize violence.
  • Warning Signs of Potentially Violent Individuals.
  • Ensuring compliance with violence prevention procedures.
  • Maintaining training records.
Module 5: Incident Reporting and Investigation

  • Reporting incidents of violence.
  • Supervisor reporting actions.
  • Implementing corrective action.
  • Creating a Threat Management Team
  • Developing a Threat Incident Report System
  • Addressing violent or threatening incidents
  • Evaluating security after a threat or incident.
Module 6: Post-Incident Follow-up

  • Developing a Trauma Plan.
  • Develop a Communications Plan
  • Information and counseling services.
  • Prosecution of offenders.
  • Disciplinary actions
Module 7: Organizational Recovery

  • The annual plan evaluation.
  • Documenting the review.
  • Revising the program.
  • Evaluating incident response
Module 8: Program Evaluation

  • Steps in the Evaluation Process
  • Assessment and Analysis
  • Important policies, plans, reports and records to analyze
  • Evaluate the program after an incident

Note: Do not submit the final exam prior to completing all modules. To receive a certificate, you must complete all modules and final exam.

Take the Final Exam

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Copyright © 2000-2008 Geigle Communications, LLC. All rights reserved. Federal copyright law prohibits unauthorized reproduction by any means and imposes fines up to $25,000 for violations. Students may reproduce materials for personal study. This material is for training purposes only and not a substitute for any provision of the Occupational Safety and Health Act or any standards issued by OSHA. Comment