OSHAcademy Refund Policy

Keeping it simple!

You may receive a 100% refund within 30 days of your purchase if no PDF certificates have been issued or original certificates mailed for a course or program. We do not issue partial refunds for incomplete programs. Refund requests must be received in writing by email or regular mail.

Students are encouraged to complete all of their training before purchasing a certificate package. Students are responsible for ensuring OSHAcademy training meets their training requirements before making a purchase.

Ultimate Safety Training Handbooks & Guides

You may receive a refund for the print version of the Ultimate Handbooks & Guides, minus any shipping fees, upon return shipment and receipt by our office. OSHAcademy is not responsible for return shipping fees.

PDF Ultimate Handbooks & Guides do not qualify for a refund because of the electronic nature of the product.

When PDF and print versions are purchased together, the current PDF sales price listed on our website will be deducted from the refund amount.

We strongly encourage customers to preview the Ultimate Handbooks & Guides prior to making a purchase. To do so please click on the following links:

T-shirts and Hats

T-shirts and hats do not qualify for a refund.

Please make sure to select the correct size and item before purchasing. We are happy to help if you have any questions.

Authentications

All fees related to certificate or transcript authentications conducted by the US Department of State are non-refundable. The authentication process involves both the State of Oregon and the US Department of State. Authenticated documents are meant to meet government requirements only, and are not designed to be a presentation document. Only students outside the United States needing to meet a governmental requirement should order authenticated documents.

If you have any questions, please contact our office. Your satisfaction is very important to us!

Need Help?

If you need help deciding what certificate package you need or have any other questions related to OSHAcademy training, please call or email our office. We are happy to help!