As outlined in detail in ANSI Z490.1, Section 3.4, the employer should design evaluation strategies to measure the performance of the safety training program. To do this, one or more evaluation techniques may be used to evaluate training.
The evaluation strategy mentioned in the ANSI standard mirror those developed by Donald Kirkpatrick, author of Evaluating Training Programs: The Four Levels.
As the title of the book implies, he developed a four-level model for evaluating training. The first three levels of evaluation, those that you'll be involved with most of the time, measure the impact of training on the learner. The fourth level measures the impact on the organization. Let's take a look at these four levels of evaluation.
Below are some methods commonly used to evaluate the effectiveness of training.
However you conduct the training evaluation, it can give employers the information necessary to decide whether employees achieved the desired results, and whether the training session should be offered again at some future date.
To make sure the training program is conforming to ANSI/ASSE Z490.1-2016, an evaluation strategy to measure results of training on the employee and the organization is required. Training should include methods to evaluate:
Note: The first three levels focus on the learner.
It's important that a strategy for evaluating the training be developed when the course objectives and content are developed. It should not be delayed until the training has been completed.
ANSI Z490.1-2016, Section 3.4.2, recommends evaluating three important elements of a safety training program.
Let's look at each of these three important elements more closely.
Training works best when it's designed and performs as part of an integrated safety management system rather than a series of unrelated training sessions. Below are elements that should be included in the evaluation of a training program.
In an effective training program the training should be conducted using a systematic process that includes a needs assessment, objectives, course materials, lesson plans, evaluation strategies, and criteria for successful completion. Areas of emphasis include:
By evaluating the results of training, it's possible to make improvements to existing plans and gain awareness of the need for new training. Items to evaluate include:
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