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Course 720 - Preventing Workplace Violence

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Engineering Controls and Workplace Adaptation

  • Assess any plans for new construction or physical changes to the facility or workplace to eliminate or reduce security hazards.
  • Install and regularly maintain alarm systems and other security devices, response buttons, hand-held alarms or noise devices, cellular phones, and private channel radios where risk is apparent or may be anticipated, and arrange for a reliable response system when an alarm is triggered.
  • Provide metal detectors installed or hand-held, where appropriate to identify guns, knives, or other weapons, according to the recommendations of security consultants.
  • Use a closed-circuit video recording for high-risk areas on a 2-hour basis. Public safety is a greater concern than privacy in these situations.
  • Place curved mirrors at hallway intersections or concealed areas.
  • Enclose work stations, and install deep service counters or bullet-resistant shatter-proof glass in reception areas, triage, admitting, or client service rooms, where appropriate.
  • Provide employee "safe rooms" for use during emergencies.
  • Medical facilities. Establish "time-out" or seclusion areas with high ceilings without grids for patients acting out and establish separate rooms for criminal patients.
  • Medical facilities. Provide client or patient waiting rooms designed to maximize comfort and minimize stress. Ensure that counseling or patient care rooms have two exits.
  • Limit access to employee counseling rooms and treatment rooms controlled by using locked doors.
  • Arrange furniture to prevent entrapment of employees.
  • In interview rooms or crisis treatment areas, furniture should be minimal, lightweight, without sharp corners or edges, and/or affixed to the floor.
  • Limit the number of pictures, vases, ashtrays, or other items that can be used as weapons.
  • Provide lockable and secure bathrooms for staff members separate from public areas.
  • Lock all unused doors to limit access, in accordance with local fire codes.
  • Install bright, effective lighting indoors and outdoors.
  • Replace burned-out lights, broken windows, and locks.
  • Keep automobiles, if used in the field, well-maintained. Always lock automobiles.