One essential element that cannot be overlooked is to evaluate the violence prevention program on a scheduled basis, and immediately after an incident has occurred. If the program is not evaluated at least annually, program issues or weaknesses may never be detected.
As with any program, personnel, facilities, and issues can change within a year and updates must be maintained. Procedures may break down if they are not exercised regularly. In these instances, practice may be necessary to keep procedures effective.
After an incident, it's important to evaluate the program to see if there are any changes that should be made immediately to prevent a similar incident from occurring in the future. In the evaluation, include the following activities:
The initial assessment is important to make sure all critical components of the violence prevention program are present. Once program components have been assessed, it's important to analyze each of the components to determine what they look like. Most components will actually be some sort of procedure or process.
In the analysis these procedures and processes are broken down into distinct steps. Each step is then looked at to make sure it is necessary and effective. The analysis process involves breaking down each component of the program.
Important processes and procedures to analyze include the following:
It's also a good idea to include local law enforcement representatives, legal staff, OSHA, insurer, or private consultants and/or other expert third-party experts to evaluate program processes and procedures.
Below are more processes and procedures to analyze:
After an incident occurs, it is especially important to evaluate the workplace violence prevention program and assess its effectiveness. Deficiencies should be identified and corrective action taken. It's crucial to know what risks existed prior to a threat or incident so the evaluation team can determine what additional security measures, if any, should be put in place after a threat or violent incident.
Unfortunately, it does not appear violence is decreasing in our society. Ultimately, this violence is being played out in the workplace. For legal, and more importantly, human reasons, businesses can no longer choose to ignore this important issue. These guidelines were created to help you in planning how your organization can address this issue. OSHA's violence prevention guidelines are an essential component to workplace safety and health programs.
OSHA recognizes the importance of effective safety and health program management in providing safe and healthful workplaces. OSHA believes the performance oriented approach of the guidelines provides employers with flexibility in their efforts to maintain safe and healthful working conditions. OSHA has additional information to help you with this and many other safety and health issues.
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