Hi, and welcome to the course. If you are a safety manager, supervisor, committee member, or someone who is entering into the occupational safety and health field, this course will help you understand your important responsibilities.
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Have fun and study hard. To start, just click on "Introduction" above.
Today more than 5 million U.S. hospital workers from many occupations perform a wide variety of duties. They are exposed to many safety and health hazards, including violence. Recent data indicate that hospital workers are at high risk for experiencing violence in the workplace.
Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It can affect and involve workers, clients, customers and visitors. It ranges from threats and verbal abuse to physical assaults and even homicide.
In 2010, the Bureau of Labor Statistics (BLS) data reported healthcare and social assistance workers were the victims of approximately 11,370 assaults by persons; a greater than 13% increase over the number of such assaults reported in 2009. Almost 19% of these assaults occurred in nursing and residential care facilities alone. Unfortunately, many more incidents probably go unreported.
Several studies indicate that violence often takes place during times of high activity and interaction with patients, such as at meal times and during visiting hours and patient transportation. Assaults may occur when service is denied, when a patient is involuntarily admitted, or when a health care worker attempts to set limits on eating, drinking, or tobacco or alcohol use.
The purpose of this course is to increase worker and employer awareness of the risk factors for violence in hospitals and to provide strategies for reducing exposure to these factors.
To begin your training, click on the module links below. If you are just starting this course, you should start with module 1.
OSHAcademy course final exams are designed to help ensure students demonstrate a sufficient understanding of the content covered within each course. To help demonstrate this understanding, students must achieve a minimum score of 70% on final exams. It is OSHAcademy's policy to protect the integrity of our exams and, as a result, we do not provide missed questions to students.
After you have studied all of the course material and taken the module quizzes, you can take the final exam. The module quizzes are optional, but we highly recommend you take each quiz, as the questions are similar to those on the final exam.
This is an open book exam. As you are taking the exam, if you find a question you are unsure of, you should use the course study guide or course web pages to research the correct answer. Don't worry if you fail the exam. You can study and retake the exam when you are ready.
If you have already paid for your certificates, your exam score will be displayed in your student dashboard next to the course. You will also be able to view or print the course PDF certificate if you purchased this option. Your PDF transcript will also be automatically updated to include the course.
You are welcome to take all of our courses for free! We only charge a fee if you want certificates, transcripts and exam scores to document your training. If you have not made a payment for your certificate, we will archive your exam results and you will see "Completed!" next to the course if you passed the exam. If you did not pass the exam with a score of 70% or higher, you will need to retake the exam.
Course 776 Study Guide. You can save this study guide to your computer for offline studying, or print the study guide if you prefer.
1. Occupational Safety and Health Administration. (2013). Safety and Health Management Systems: A Road Map for Hospitals. Retrieved from: https://www.osha.gov/dsg/hospitals/documents/2.4_SHMS_roadmap_508.pdf
2. Occupational Safety and Health Administration. (2014a). Workplace Violence. Retrieved from: https://www.osha.gov/SLTC/healthcarefacilities/violence.html
3.National Institute for Occupational Safety and Health. (2002). Violence Occupational Hazards in Hospitals. Retrieved from: http://www.cdc.gov/niosh/docs/2002-101/