Description A WFA examines the work process for possible improvements in performance and quality of work life. This technique is really a special case of flowcharting. The goal is to overcome the excuses for not changing work habits on the part of the employee as well as management. Such excuses are, "It has always been done this way," and "It's not my responsibility."
Application The analysis is performed in an employee/management partnership, where the goal for each party is to improve productivity as well as the quality of work life. The technique will work if executed by a partnership of management and employees.
Procedures A WFA is performed in the following manner:
Advantages The technique may increase productivity and improve working conditions.
Source: System Engineering "Toolbox" for Design-Oriented Engineers, Sec 7. - NASA/RP-1358
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