OSHAcademy Header Image
Frequently Asked Questions (FAQs)
+ expand all

About OSHAcademy

What is OSHAcademy?
OSHAcademy is a business founded in 1999 to meet the growing demand for dedicated, interactive, computer-based occupational safety and health education. Today, we provide computer-based occupational safety and health training to businesses, organizations, and individuals around the world. We also have a network of independent Authorized Training Providers (ATPs) conducting classroom-based training to meet the needs of their local communities.
Where are you located?
Our corporate address is:

15220 NW Greenbrier Parkway, Suite 230
Beaverton, OR 97006
United States
How can I contact you?
You can call our office at +1.971.217.8721. When prompted, please press "1" for OSHAcademy.

You can also email our staff at instructor@oshatrain.org.
Who is Geigle Safety Group?

Geigle Safety Group is our parent company. OSHAcademy is a division and legally registered DBA of Geigle Safety Group, Inc.

Do you have a Dun & Bradstreet (D&B) number?

Yes. Our DUNS number is 078873689. This number allows Geigle Safety Group, Inc., the parent company of OSHAcademy, to contract with government agencies.

Is your company accredited by the Better Business Bureau (BBB)?

Yes. Geigle Safety Group, the parent company of OSHAcademy, has an A+ rating with the Better Business Bureau.

Geigle Safety Group, Inc. has been an accredited business since October 1st, 2009. The BBB has determined Geigle Safety Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.

Is OSHAcademy affiliated with the US Department of Labor (DOL) or Occupational Safety and Health Administration (OSHA)?

OSHAcademy Occupational Safety and Health Training is a division of Geigle Safety Group, Inc., and is not connected or affiliated with the U.S. Department of Labor (DOL) or the Occupational Safety and Health Administration (OSHA).

Authorized Training Providers are independent contractors authorized to use OSHAcademy training materials to conduct OSH training within their respective territories or countries.

OSHAcademy issues jointly signed OSH professional program and course completion certificates, cards, and transcripts to document a student's training.

Authorized Training Providers are not authorized by OSHAcademy to issue certificates or cards by DOL or OSHA upon completion of OSHAcademy specific training.

Our Director, Steve Geigle, retired from Oregon-OSHA after working many years as a Training Specialist. He was also instrumental in developing OR-OSHA's computer-based training courses.

Can OSHAcademy issue DOL or OSHA cards?

No. OSHAcademy cannot issue DOL or OSHA cards. The cards we issue are OSHAcademy training cards used to document student participation and training in one of our programs. If you need an OSHA Outreach card associated with the Department of Labor (DOL), please visit the US Dept of Labor's website.

Authorized Training Providers are not authorized by OSHAcademy to issue certificates or cards by the US DOL or OSHA upon completion of OSHAcademy specific training.

Why do the certificates I just purchased look different than the ones I purchased previously?

OSHAcademy has gone through several changes over the last several years that may have affected the way your certificates look.

On October 1st, 2012, OSHAcademy's website was upgraded. This upgrade provided many enhancements over our previous website and increased the quality of our certificates.

On May 18th, 2015, OSHAcademy's logo was updated. As a result, our website, certificates, embossed seals, and several other of our documents were updated to reflect this change to our logo.

On August 1st, 2018, OSHAcademy added a number of new features to our certificates, these include an OSHAcademy Hologram on original program certificates, a verified training badge on all course certificates and PDF program certificates, and an improved unique QR code on all the certificates.

On April 15th, 2019, OSHAcademy began issuing new training record cards. The new OSHAcademy training record cards replace the old OSHAcademy program cards. The training record cards are durable high-quality PVC cards with a unique QR code, trademarked verified training badge, and a holographic security laminate.

Continual improvement is vital to every organization and we believe these changes have improved the quality of our website and the certificates we offer to students. All versions of our certificates remain valid and do not expire.

Though not required, you are welcome to request updated certificates. Depending on the certificate package (PDF, originals, or both) you purchased previously, a reprint fee may apply. Contact us directly if you would like to receive a quote or if you have any questions or concerns. Please be sure to have your student #, the program or course package you would like to receive, and your previous payment information readily available so we can better assist you.


How is your training different from others?

OSHAcademy provides FREE access to all of the safety training material on our system! You can audit any course for free; completing the module quizzes and final exam without any cost to you. Most computer-based training (CBT) organizations require you to pay a fee up front before you can access their material. We only charge a fee if you want to document your training with our high quality certificates and transcripts.

Our training system is designed to be compatible with any device running a modern web browser. You can access our training through our website or by downloading one of our free PDF study guides and train wherever and whenever you want. You can use almost any device you have, including computers, tablets, smart phones, and even most eReader devices. OSHAcademy provides accessibility and convenience, which are important characteristics of successful CBT programs.

And, unlike other CBT training organizations, we want you to email or call our office if you have questions about either the course content or how to use our website. We are here to help!

Is the training available in languages other than English?

OSHA compliance safety and health officers (CSHOs) are responsible for checking and verifying that employers have provided training to employees in a format that employees being trained can understand. They will determine if the training meets the requirements and intent of the specific standard, considering the language of the standard, and all of the facts and circumstances of the particular workplace. For example, CSHOs will verify that safety training and workplace job instructions are provided in a language that can be comprehended by the employee.

Our online training provides training in English and can provide training in the primary language of most students when using translation applications in Chrome (recommended) and other browsers. For example, in Chrome, right click the mouse, choose "Translate," and right click again to choose the language you wish to use. As long as you do not leave the training, subsequent course pages will also display the language you chose.

How can I include a text-to-speech feature to my training?

We recommend that our visually impaired students use the Chrome or Firefox browsers that allow speech-to-text on each page. We have included links to the browser extension pages for both browsers. Just follow the instructions to add the extension to your browser.

  Chrome's Read Aloud extension
  FireFox's Read Aloud extension
Why do I see advertisements throughout the training?

Good question. Most free online services, including social networks, and various video, news, music and radio services, use advertising to support their content. Because our online safety training is free to everyone, (always has been, and always will be) we include advertising to help pay for the expenses associated with website development and maintenance. So, there you have it. That's why we advertise throughout our website: Without it, we could not offer free training. Besides, the advertisements introduce products and services that you might not otherwise hear about. Thanks for understanding.

Does OSHAcademy training satisfy OSHA "hands-on" training requirements?

No. Employers are ultimately responsible for all hands-on safety training. Safety education is a three-phase process to ensure employees gain adequate knowledge, skills, and abilities (KSAs): Instruction to gain knowledge; hands-on practice to gain skills; and evaluation of skills on the job to determine abilities. OSHAcademy computer-based training (CBT), like all online learning, can be used to satisfy the knowledge component of the training. However, those topics that require hands-on practice using equipment to gain skills (such as confined space entry and fall protection), should be taught by an employer-designated competent person for the specific type of equipment the employees will be using on the job.

Typically, for hands-on training, employers will have their employees take our online courses to satisfy the knowledge component, and then finish up the hands-on component of the training in the workplace. No matter what method is used (online, classroom, or both) the employer is always held accountable by OSHA to ensure employees are given an opportunity to practice with the equipment in the learning environment to gain adequate skills. After the employer is satisfied that employees have gained adequate skills, employees must be evaluated on the job to verify they have gained adequate abilities to properly use equipment and perform tasks. To determine if a topic requires hands-on practice and demonstration of skills download OSHA's Publication 2254, Training Requirements in OSHA Standards.

What is the difference between a program and a course?

A course is one focused unit of study, typically taking 1-10 hours to complete. You can view our course catalog to see a complete list of our courses.

A program is made up of several required courses, and is designed to ensure the student has a solid foundation for the broader program topics.

For example, OSHAcademy's 48-hour OSH Manager program is designed to ensure the student has a solid understanding of several topics, such as Introduction to Safety Management and Effective Accident Investigation.

Students must finish all required courses in order to complete a program. You can view our program catalog to learn more about each program.

What is the difference between a module quiz and a course exam?

Module quiz questions are designed to allow students to self-check their understanding of course content. Our updated courses have quiz questions on each section page. Other courses include quiz questions at the end of each module. Those who read the material and answer the quiz question find the final exams much easier and are more likely to pass on the first attempt.

Course final exams are used to formally document a student's understanding of the course content. At the end of each course, students are required to take the final exam and pass with a minimum score. Course exam results are recorded and maintained on the student's dashboard. Students have access to their exam scores, transcripts, certificates, and cards after paying a nominal fee for training documentation.

Unlike module quizzes, OSHAcademy does not provide students with missed exam questions in order to ensure the quality and security of our exams.

How do I know if I passed the course exam?

If you have purchased a course certificate package before taking the final exam, you will have instant access to your detailed exam results, course certificate, and transcript.

If you haven't purchased a course certificate, your dashboard will not display exam results, but will let you know if you need to retake the exam."

You can purchase your certificate whenever you are ready, no rush or time limit. If you don't pass the final exam the first time, you can retake it after you have had a chance to study.

Official Documentation

OSHAcademy is unique because we provide free access to all of our training materials. This includes access to course exercises, videos, course quizzes, PDF study guides, and final exams. All of this for free!

OSHAcademy certificates and transcripts are recognized by OSHA, the Institute for Safety and Health Management (ISHM), the American Board of Industrial Hygiene (ABIH), and many other public and private organizations.

How long do I have to complete a course or program?

There is no time limit to complete a course or program.

How many times can I take a course exam?

Once a student has successfully passed a final exam, a student cannot retake the exam to improve their score.

Students should be able to pass a course final exam within three attempts. The course exams are open book and are designed to ensure a reasonable knowledge of the course content. Students are allowed to submit a course final exam three times within a 48 hour period. If the student fails the exam all three times, they are required to wait an additional 48 hours before they can submit the exam again. Students should review the course material during this required wait period to ensure they have reviewed any concepts they did not understand.

We are here to help. If you have a question about course content, please email or call our office. We can't help you on a course final exam, but we would be happy to help explain any concepts you might be having difficulty within a course of study.

Why should I document my training?

It's important to document your training for several reasons. It is a permanent record describing your hard work and accomplishments. Your prospective or current employer may want a copy for their records both for your career advancement and to verify training has been completed. OSHA will always want to see written documentation of training. An official OSHAcademy certificate will meet that requirement.

Why doesn't my transcript show all my courses?

Student transcripts only display courses and programs when certificate packages have been purchased. If you would like course information on the transcript displayed immediately, consider purchasing a certificate package before you complete the course or program. After you pay the certificate package fee, your course and program information will automatically be displayed on the student transcript.

What are OSHA's guidelines on safety training?

Many OSHA standards require that employees receive training so that work will be performed in a safe and healthful manner.

  • Some of these standards simply state the requirement for "training" or "instruction."
  • Other standards require "adequate" or "effective" training or instruction.
  • A third category of standards require training "in a manner" or "in language" that is understandable to employees.

It is OSHA's position that, regardless of the precise regulatory language, the terms "train" and "instruct," as well as other synonyms, mean to present information in a manner that employees receiving it are capable of understanding. This follows from both the purpose of the standards -- providing employees with information that will allow work to be performed in a safe and healthful manner that complies with OSHA requirements -- and the basic definition that implies the information is presented in a manner the recipient is capable of understanding.

For more information on OSHA's training requirements, download OSHA Publication 2254, raining Requirements in OSHA Standards.

Will I be "certified" as a safety professional after training?

Like most safety training providers, OSHAcademy "certifies" you have completed a formal course of study, but it does not certify that you are qualified to conduct training. Training certification, whether it is online or in the classroom, is only the first step toward becoming a qualified safety trainer within a company. You must do more.

Currently, OSHA does not require certification by a credentialing organization to conduct safety training within a company. You may conduct safety training if you are certified and authorized by your employer to do so. However, it's important for legal reasons that you meet specific criteria to enable the employer to justify your certification as a qualified safety trainer. To meet the qualifications of certification, you should:

It's also important to know that OSHA does not "certify" anyone as a qualified safety professional after only completing a training course. Be careful not to associate with training providers who claim students will be credentialed professionals after completing a course.

  1. have the necessary knowledge, training, and experience, as determined by the employer, in the safety topics being trained;
  2. complete a "Safety Train-the-Trainer" program;
  3. demonstrate the ability to develop and present training in a manner and in the language that is understood by employees;
  4. have your knowledge, skills, and abilities (KSAs) evaluated by an employer-appointed competent and qualified person;
  5. demonstrate, through evaluation by a competent person, that employees have gained the required KSAs to work in a safe and healthful manner on the job; and
  6. receive, from the employer, and official written certification as a qualified safety trainer.

The employer should appoint and formally certify that the trainer has met their requirements as a qualified safety trainer. In effect, you become a certified safety trainer, but the scope of your certification is limited to the company. The certification is not national in scope.

Note: If you are interested in nationally recognized certification as a qualified safety trainer, you need to meet certain experience, educational, and exam requirements from a credentialing organization like the Board of Certified Safety Professionals. The BCSP awards the Certified Instruction Trainer (CIT) to those who qualify.

If you want to read more about becoming an authorized OSHA Outreach Trainer, please click here.

Do OSHAcademy online courses qualify for continuance of certification (COC) points?

Good news! OSHAcademy's courses qualify for COC recertification points by various organizations. For instance, the Board of Certified Safety Professionals (BCSP) Recertification Guide, you would receive .1 COC point for each hour of a non-CEU course completed. Distance learning media includes: video, internet, teleconference, or other self-study. As an example OSHAcademy Course 700, Introduction to Safety Management is a 6-hour course. Therefore the BCSP would award .6 COC points for completion of that course. Completing the 132-Hour Safety Professional Program should result in a total of 13.2 BCSP COC recertification points after completing the 26 courses in the program. You can find out how much credit other professional safety organizations give for online training by visiting their websites.

Are OSHAcademy courses "recognized?"

Yes. OSHA recognizes safety training as long as it meets or exceeds the training required by various OSHA rules. OSHAcademy online distance learning is "compliant" with OSHA regulatory requirements and is "recognized" by colleges, universities, insurance companies, and many public and private sector organizations worldwide. Students from all branches of the US military, NASA, and other well-respected organizations have completed our training.

Our training is "approved" by the National Safety Management Society (NSMS) and "recognized" by the Institute for Safety and Health Management (ISHM). Our OSH Professional programs in the general, construction, and oil and gas industries are recognized as approved certificate programs for the accredited Certified Safety Management Practitioner (CSMP) credential.

Why doesn't OSHAcademy training claim to be OSHA- "approved," "certified," or "authorized" by OSHA?

The short answer is because we are honest in all of our business practices. Some training providers may falsely claim their training is OSHA-certified, approved, or authorized. If you see a training provider making these claims, it should raise a red flag of caution, because:

"As a matter of policy, the Occupational Safety and Health Administration (OSHA) does not "approve" or "endorse" training programs. Instead, OSHA has established the employer, rather than the training provider, as being ultimately responsible for ensuring employees acquire the training and skills needed to perform their duties in a safe and healthful manner." (OSHA Ltr Dtd 10.20.1999)

The myth of being "OSHA Certified"

It is a common misbelief among employers, managers, and others that employees must only attend "OSHA Certified" training. The truth is that OSHA never formally approves, certifies, or endorses training or commercial products. That means no training provider can honestly claim to be "certified by OSHA," and no one can become "OSHA Certified" by attending training.

The myth of "OSHA-authorized" training

Another common misunderstanding is that only "OSHA-authorized" training is sufficient to meet OSHA requirements. In fact, as a general policy, OSHA does not authorize any training conducted by any provider. The only exception to this policy relates to "OSHA 10- and 30-hour Outreach Training" conducted by OSHA-authorized outreach trainers issuing a Department of Labor (DOL) course completion card. However, even OSHA outreach training can not claim to graduate certified or qualified students. As explained by Jonathan Jocobi in July 1st, 2011 issue of EHS Today:

"OSHA does 'authorize' outreach trainers, enabling them to issue Department of Labor completion cards for training such as 10-hour and 30-hour programs. But even there OSHA draws clear boundaries, stating that outreach training is 'not a certification program and must not be advertised as such. Outreach training program trainers, students and curriculum are not certified." The agency adds, "OSHA does not 'approve' trainers or classes." In short, terms like OSHA-certified or OSHA-approved always should raise a red flag." You can read the full article here: What Do You Mean By That? Use and Misuse of EHS Training Terms.
What is required to be a safety trainer for my company?

To help ensure you will be successful and considered acceptable by OSHA as a safety trainer, you and your employer should make sure the following is completed, as a minimum:

  • The trainer should have the necessary experience in the topic being trained as determined by the employer.
  • The trainer should complete a "Train-the-Trainer" course and training in the topics being presented.
  • The trainer should demonstrate the ability to present training in a manner and language that is understood by employees.
  • The trainer should have knowledge, skills, and abilities (KSAs) evaluated by an employer-appointed qualified person.
  • The trainer should demonstrate, through evaluation by the employer, that employees being trained have gained the required KSAs to work in a safe and healthful manner.
  • The employer should appoint and certify in writing that the trainer has met their requirements as a qualified safety trainer.
What is the purpose of the Training Dashboard?

Your Training Dashboard is designed to help you keep track of your program enrollment and related courses. Through your dashboard, you can also update your profile information, change your password, update your address information, pay the fee for official program and course certificates, and much more.

Your student dashboard does not meet OSHA requirements for adequate training documentation. To meet OSHA requirements, you can purchase and give copies of official OSHAcademy certificates, cards, and transcripts to your employer who is required to maintain safety training records as described in OSHA publication 2254, Training Requirements in OSHA Standards.

Training Authentication

Will the American Embassy in my country (not the US) authenticate OSHAcademy certificates?


Embassies will authenticate diplomas issued from universities, colleges, and institutions which are accredited by U.S Department of Education-recognized accrediting organizations. If it doesn't appear on the Department of Education database of accredited post-secondary institutions, a U.S. Embassy cannot stamp the diploma, as the stamp only attests to the accreditation of the institution in question.

OSHAcademy is a private training institution, not affiliated with the U.S. Department of Education, and does not offer a "degree-program" but rather a "certificate-program." Therefore, embassies are not generally going to attest to the authenticity of the training. Unfortunately, a great many worthwhile training courses and professional organizations do not have U.S. Department of Education accreditation, so the U.S. Embassy does not stamp or authenticate them.

The purpose of the authentication process is to help guard against false 'diploma mill' degrees, and we agree with the U.S. Embassy policy. Please be assured that OSHAcademy is NOT a diploma mill. There is no way a student will receive a course or program certificate without studying the material and passing the exams. If you have any questions on this topic please call or email OSHAcademy directly.

Can I have my certificate or transcript authenticated by the US Department of State?


OSHAcademy is happy to provide this service. Authenticated documents are meant to meet government requirements only, and are not designed to be a presentation document. Authenticated documents include a certificate or certificates issued by a Competent Authority (State of Oregon Secretary of State and/or US Secretary of State).

Only students outside the United States needing to meet a governmental requirement should order authenticated documents. It is the student's responsibility to understand what the Authentication/Apostille requirements are for their country.

Before you can request your documents be authenticated, you must complete your program or course and purchase the certificate(s). Please Note: If you choose to have a transcript/certificate authenticated, it will be shipped separately from the rest of your order.

To get your certificate or transcript authenticated, the fee will be $145 (per document) to cover the following:

1. OSHAcademy will have your certificate notarized by a certified notary public. This step takes about 1 business day.

2. OSHAcademy will mail your certificate to the Oregon Secretary of State for authentication. This is required by the US Department of State. This step takes about 7 to 10 business days. After we receive the State authenticated certificate, we will continue to step 3.

3. OSHAcademy will mail your document to the US Department of State to receive a final authentication review. This process takes 4 to 6 weeks. After we receive the authenticated certificate from the US Department of State, we will continue to step 4. Please Note: Countries that are members of the Hague Convention may only require that the document is authenticated by the Oregon Secretary of State. Authentication by the US Department of State is not required. It is the student's responsibility to understand what the requirements are for their country.

4. We will mail your authenticated certificate to you via DHL. To prevent additional delay in the delivery of your authenticated certificates, you must provide OSHAcademy with a complete shipping address.

All fees related to certificate or transcript authentications conducted by the US Department of State are non-refundable. The fee OSHAcademy charges for this service is independent of the required competent authority.

Important note: You can have either your certificate or transcript authenticated. Please be sure to tell us which document you would like to have authenticated. If you do not provide this information, we will have your transcript authenticated as the default training document.

Fees & Payments

Is your training free?

The significant difference between OSHAcademy and most other online safety training providers is that OSHAcademy is "try before you buy," rather than "buy before you try." What this means is that while OSHAcademy charges a fee only after you complete a course or program, most other online training providers charge a fee before you receive access to all of their course material.

Access to all of our course content is granted to all students. Free access includes:

  • online and downloadable (pdf) course content and reference materials;
  • course test preparation questions and results;
  • course final exams and exam submission status;
  • your personal account with student dashboard to track course completion; and
  • personal instructor help and responses to your questions.

A fee is required only if you want to receive official high-quality training documents required by OSHA and/or your employer to verify training. Documentation (digital and/or printed original) includes the following:

  • course final exam scores;
  • course and program completion certificates;
  • course and program completion cards with training record; and
  • official transcripts with results of all training.

James Wise, United States May 2018

"I am a former EHS Manager of twenty years. I have been out of the industry recovering and then rehabilitating from a serious injury. I have recovered and am ready to jump back into the field. My first interview for a Safety position in ten years is tomorrow. I have spent the last two weeks refreshing my knowledge and learning what has changed by taking several of your courses and reading many of your materials, all for free. None of this would have been affordable to me if I had to pay and the process of plowing through the CFR to refresh my knowledge would have taken me months. I will remember your service when it comes time for me to get certified. I want to thank you for providing this service for free. Promoting learning for those who want to work safe and prevent workplace accidents, yet cannot afford to pay is an admirable endeavor, I salute you. Thank you very much! "

Why should I purchase a certificate to document my training?

It's important to document your training for several reasons. It is a permanent record describing your hard work and accomplishments. Your prospective or current employer may want a copy for their records both for your career advancement and to verify training has been completed.

OSHA Pub 2254, Training Requirements in OSHA Standards, states that written certification by a qualified training provider should be available for review by OSHA for required safety training. If the employer is inspected or investigated by OSHA, written documentation helps the employer answer the question: "Did the employee receive adequate training to do the job?" To help meet this requirement, purchase certified OSHAcademy training documents (certificates and transcripts) and provide them to your employer.

What is the fee to document my training?

Because the fee we charge is only to document your training, and not for the training itself, we do not charge a large fee like other companies.

You can purchase individual certificates for each course you complete, or you can purchase a program, and receive certificates for all the required courses for that program.

Please view our Program catalog for a detailed comparison of the programs and what is included when you purchase a program package.

Please visit the individual course homepage to view the certificate options available for each course. You can access the course homepages from our course catalog.

The cost for Shipping is separate.

If I have already completed and paid for OSHAcademy training, can I get a discount?

OSHAcademy students that have already completed and paid for their training may qualify for a discounted price when purchasing a new program.

To determine if you qualify for a discount and how much the discount might be, our staff will need to evaluate your OSHAcademy transcript.

Please contact our office and our staff would be happy help!

Do I have to pay for a certificate or program before I start my training?


You can take all of our courses without paying anything. You only have to pay a fee if you would like us to provide you with documentation of your training. When you pay, you will receive access to your exam scores, transcript, and certificates.

Some students purchase their certificate package at the beginning of their training to access their training results immediately. Other students prefer to wait until they are done. The choice is yours! Do what is best for you.

Can I use a purchase order (P.O.)?


Purchase Order (PO) and DD 1556 purchases are available for corporate and Federal Government accounts. You can email the PO to corporate@oshatrain.org or fax to +1 (971) 327-6708.

When faxing, please include a cover sheet which provides your name, contact information, and how many pages you have faxed.

Can I get a corporate discount for signing up multiple people?

Yes. We do provide a discount to organizations that enroll multiple students. Please see our business solutions page for more details.

How can I receive an additional certificate?

If you previously purchased PDF certificates, you can login to your Training Dashboard and click on the Certificate button for the respective course certificate.

If you need to receive another copy of an original certificate, please login to your Training Dashboard, then click on the "Ask a Question" link within the Quick Links box. Please send us a message with your request. You can also call our office at +1 (971) 217-8721 to request an additional original certificate.

Is the online credit card payment secure?


Our website uses a secure connection to PayPal to process all online credit card payments. Your credit card information is never exposed. You also do not need a PayPal account to make a purchase. After you complete your payment, you will automatically receive a receipt from PayPal confirming your purchase.

Click here if you need help making a payment.

What is your refund policy?

You may receive a 100% refund within 30 days of your purchase if no PDF certificates have been issued or original certificates mailed for a course or program. We do not issue partial refunds for incomplete programs. Refund requests must be received in writing by email or regular mail.

Students are encouraged to complete all of their training before purchasing a certificate package. Students are responsible for ensuring OSHAcademy training meets their training requirements before making a purchase.

If you have any questions, please contact our office. Your satisfaction is very important to us!

What forms of payment do you accept?

We accept the following forms of payment:

  • Credit Card (Visa, Master Card, Discover, American Express)
    • Website
    • Phone
    • Invoice (Corporate accounts only)
  • PayPal
  • OrderBay - Nigeria & Ghana
  • Purchase Order (Corporate accounts only)

Click here if you need help making a payment.

We do not accept cash.

Do you accept payments from Nigeria & Ghana?
OrderBay payments for Nigeria and Ghana

Students in Nigeria and Ghana can use the services of OrderBay to purchase their certificates. OSHAcademy and OrderBay have a long history and work together to provide excellent service to OSHAcademy students.

OrderBay's fees are:

  • $50 payment and below: $17 Flat Fee
  • $51 - $300 payment: $37 Flat Fee
  • $301 - $500 payment: $32 Flat Fee + $15 Bulk order fee = $47
  • $501 - $1,000 payment: $32 Flat Fee + $25 Bulk Order Fee = $57

Link: OrderBay Payment Form, OrderBay FAQ or http://www.facebook.com/OrderBay


How do you ship certificates?

We use the United States Postal Service (USPS) Priority mail with Signature Confirmation for all domestic (US) shipments. For domestic (US) students requiring overnight shipping, the package will be shipped via USPS Express or FedEx. In addition to the cost of the certificates, this service will incur additional charges for rush processing and rush delivery. Please email or call (971-217-8721)our office if you are interested in overnight shipping.

We use DHL for all international shipments. We cannot provide overnight shipping for international students.

How long will it take for me to receive my certificates?

Domestic (US) shipments typically arrive within 2-5 business days.

International shipments typically take 3-7 business days. For remote locations, delivery times may be longer.

Can I track my package?


When we ship your certificates, we will submit your email address to the shipper. They will then send you an email with the tracking number for your shipment. If you are shipping multiple student certificates together, only one of the students will receive the tracking information. Please contact our office if you need the tracking number for your package.

I live in a very remote region. Can you ship directly do me?

We can ship directly to most locations around the world, however, some locations are not within our shipper's service area. To verify if you are in our shipper's service areas, please contact USPS (domestic) or DHL (international) directly.

If your mailing address is not within our shipper's service areas, your certificates could be delayed and we may need to charge an additional fee.

Students are responsible for verifying they are within DHL's service area.


What date format do you use?

Because date formats vary significantly around the world, OSHAcademy has chosen to use the standard date format found within the United States of America. The standard date format found within the United States of America is "MM-DD-YYYY" (ex. 01-23-2001).