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Get Help Making a Payment

Having Trouble? This should help!

OSHAcademy offers various payment options when paying for certificates or other OSHAcademy products. These options are convenient, safe, and secure.

To prepare for your payment, it is helpful to have the following information readily available:

Instructions by Payment Method

Credit/Debit Card

Credit/Debit Card (Overview)

If you would like to make a payment using a credit/debit card, you can pay through your student dashboard, or over the phone. To determine which option will best meet your needs, please review the information below:

  • Dashboard payments are for students paying for themselves and who only want to receive certificates for the program/course they are currently enrolled in. For example, if you are enrolled in the 132-Hour OSH Professional Program and only want your program certificates, then you can pay through your student dashboard.
  • If you would like to purchase certificates for multiple courses and/or programs or are a third party who is paying for an individual student, please contact our office.
  • Phone payments are for students located in the United States. Generally, we do not take payments over the phone from international students.

We accept VISA, MasterCard, Discover, and American Express. For all online payments, you will be redirected to PayPal to complete the transaction. PayPal allows for faster, easier and more secure payments online. PayPal does not accept payments from some countries. Please review PayPal's Accepted Countries list if you are unsure if PayPal will accept a payment from your location.

If you make a payment using a credit/debit card, we MUST ship the certificates to the billing address of the card. Certificates are shipped after you complete the course/program and the payment is processed.

- Dashboard

MyTraining Dashboard

  1. Log in to your student account.

  2. If you are enrolled in a program, click the Purchase Program link.

    If you are enrolled in individual courses, click the Purchase Certificate link.

    If you would like to purchase multiple programs or courses in one payment, contact our office

  3. Select the credit card payment method.

  4. Choose the payment option (PDF, Original Certificates, or Both) that best meets your needs.

  5. Verify your order summary.

    Enter the ship-to location to estimate the total cost.

  6. If you have a PayPal account, choose Pay with my PayPal account.

    If you do not have a PayPal account or wish to use a debit or credit card, click on Pay with a debit or credit card.

  7. Provide your payment information to complete the transaction.

    IMPORTANT: Update your shipping address if it is not the same as your billing address. To prevent fraud, we must ship to the shipping address you provide in PayPal. If the address in your student account does not match the shipping address in PayPal, your certificates will be delayed until we can verify your address information.

  8. Click on the Payment Complete! Return to your My Training page on OSHAcademy button.

  9. Verify your shipping information after returning to the OSHAcademy website. Click Preview after editing your information.

  10. Confirm your shipping information.

  11. Your student account should automatically be updated to reflect your payment. Thank you!

- Phone

Pay by Phone

You can make a credit card payment by calling our office at +1 (971) 217-8721 during our business hours (Monday - Friday, 8:00 am to 4:30 pm PST).

Please have the student number, student name, certificate package (PDF, original, or PDF & original) the student would like to receive, and credit card information readily available.

OrderBay
- Nigeria & Ghana

OrderBay (Nigeria & Ghana)

Unfortunately, we cannot accept credit card (PayPal) payments from Nigeria or Ghana. Western Union also does not allow the transfer of money out of Nigeria or Ghana.

However, OSHAcademy has established a partnership with OrderBay to facilitate payments for students in Nigeria and Ghana who have limited payment options. Many of our students have used this payment method successfully.

OrderBay can often make a payment faster than a wire transfer, at a lower cost. They have also been very reliable for our customers. OrderBay does charge a fee you must pay in addition to your certificate package and shipping fees.

  • $50.00 payment and below: $15.00 Flat Fee
  • $51.00 - $300.00 payment: $35.00 Flat Fee
  • $301.00 - $500.00 payment: $30.00 Flat Fee + $15.00 Bulk order fee = $45.00
  • $500.00 - $1,000.00 payment: $30.00 Flat Fee + $25.00 Bulk Order Fee = $55.00

To make a payment using OrderBay, please follow the instructions below:

  1. Go to the OrderBay order page.
  2. Enter in the requested information.
  3. OrderBay will send an email to the email address you included in the form.
  4. Follow OrderBay's "Next Steps" to complete the payment.
Invoice or P.O.

Invoice or P.O.

Corporate Client

If you are a corporate client and would like to receive an invoice before making a purchase, please contact our office or call our corporate account manager at +1 (971)-217-8721 x4021.

Please include the following information with your request:

  • company, department, or person the invoice should be addressed to
  • email address the invoice should be sent to
  • billing address
  • shipping address (if different than billing address)
  • purchase order (P.O.) number if applicable
  • programs and/or courses being paid for
  • certificate package (PDF, Original, or PDF & Original)
  • quantity of certificate packages needed

Our corporate account manager will contact you to finalize your order and answer any questions you might have.

Individual Student

If you are an individual student who would like an invoice or sales receipt for your personal records, please contact our office by email or phone +1 (971) 217-8721.

Please include the following information with your request:

  • company, department, or person the invoice should be addressed to
  • billing address
  • email address the invoice should be sent to
  • student name and number
  • programs and/or courses being paid for
  • certificate package (PDF, Original, or PDF & Original)

Please note: the payment will not be applied to the student account until the payment is received.